The duty of technology competence was introduced in 2012; now 39 states have adopted revised Comment 8 to Model Rule 1.1. In the nine years since its introduction, it has become clear that technology awareness, wisdom, and adoption are necessary. Ignoring the duty also has business, practical, and ethical ramifications. In this white paper, we:
- demystify the ethical duty of technology competence
- address confusion about and objections to technology competence
- analyze the related ethical implications of technology use
- review business and ethical consequences of incompetence
- explore the practical implications for your firm
Using Microsoft Word as an example, we analyze the ethical duty; review business and ethical consequences of incompetence; and explore the practical implications for your firm.
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